Cancellation Policy
MORE THAN 7 DAYS BEFORE YOUR CLASS
Full Refund
You may cancel and request your money be returned in full until 7 days before your class. For example, if the class is on a Sunday
at 3pm, you must let us know the Sunday before by 3pm.
Rescheduling
If you sign up for a class and need to switch to another class for any reason, we are glad to reschedule you, one time, free of change to a similarly priced class, as long as you contact us at least 7 DAYS before your class. For any further re-scheduling, there is a $20 change fee for the work that goes into moving the information, reconfirming, and attempting to fill your space.
LESS THAN 7 DAYS BEFORE YOUR CLASS
Half- Credit Option
If you need to cancel (for any reason) and you contact us with at least 48 hours notice (but less than 7 days before the class), you are eligible for a half credit of what you paid to use for any future class. Credits must be used within 14 months of being issued. After 14 months any unused credits will be donated to our scholarship fund.
LESS THAN 48 HOURS BEFORE YOUR CLASS
No Credits or Refunds with less than 48 hours notice
If you sign up for a class cannot come FOR ANY REASON (you got the date/time wrong, car broke down, you are sick, had to work late, etc.) the entire class fee is NON-REFUNDABLE, and no future credit will be given - no exceptions. There is limited space available in each class and many of the classes involve a materials cost and considerable preparation time for the instructors. When a seat is empty that
could have been filled, we feel this is only fair.
Send someone in your place
If you cannot show up for any reason and it is too late for credit or refund, you are welcome to send someone else in your place. Please just let us know.
WE CANCEL THE CLASS
If enrollment is below the minimum of 5 students, the teacher has the right to cancel a class 5 days prior to the class. If a class is cancelled, you will be contacted using the phone number and/or e-mail that you gave when signing up, and will receive a full refund or a credit for any future class (your choice).